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faq frequently asked questions Gateway Online Academy of Ohio

Frequently Asked Questions

When is the start of school?

The start of school is on August 14, 2023. View our academic calendar here!

When do I receive my login credentials?

You’ll receive a Welcome Email from the school before your start date. It will contain usernames and passwords. If you do not see the email, check your spam or junk folders.

When do I find out who my student’s teacher is along with their contact information? 

Once you log in to the Canvas course.

What do I do on the first day of school?

You will attend Orientation and meet with your Guidance counselor to go over your schedule.

Does the school offer laptops if I don’t have one?

Yes, there is a question during enrollment that asks if you need a school-provided laptop. 

If I haven’t received my computer, who do I contact?

If you have not received your computer by your start date, contact the AMP help site for assistance. You can live chat, call, or submit a ticket directly from that website.

What supplies do I need for the start of school?

Have a designated workspace where you can be your best without distraction. Check that your equipment and internet are set up and working correctly. A pen/pencil and notebook are good to have handy. Your teacher will inform you if you need other supplies once school begins.

Are there live classes? Will I see other people on camera?

Yes, there are live classes. This will be optional for each student.

Can students work at their own pace?

Yes, students can move through Canvas courses at their own pace. Students are also expected to attend all Live Sessions unless they create an Individualized Learning Plan with their Guidance Counselor. All students are required to log a total of 23 hours a week.

Where can I find information about the curriculum offered?

Please see the Guidance Counselor for the curriculum offerings.

Do you teach CRT?

The ACCEL Schools network strives for student mastery of state learning standards in all subjects through curriculum and instruction aligned with these standards. Because Critical Race Theory (CRT) can mean different things to different people, we encourage you to look on your state’s Department of Education website to understand your state’s standards for learning that public schools must follow. ACCEL Schools recognizes that we serve a diverse group of more than 25,000 students across our public schools – encompassing many different experiences and beliefs. Our schools are committed to serving all students well and preparing every child for a successful future. To this end, ACCEL Schools works continuously to improve student learning outcomes and ensure inclusivity and equitability for every student who attends an ACCEL School.

Can I enroll after the school start date?

Yes, you may enroll after the school start date. 

Who do I contact if I have not heard back about my enrollment?

You may reach out to the enrollment team.  

  • Call: 216-539-8865 
  • Email: 

When do you send the release of records? Do you notify my current school I am leaving?

When a school receives a records request from us, your previous school must withdraw the student from that school. It is best if the family notifies the previous school that they are withdrawing, as each school/state may have documents requiring guardian signatures. It is best to inform the school of your intention to move schools as soon as possible, and they can set the end date accordingly.  

Do you issue diplomas?

Yes, we are a state-recognized licensed High school. A diploma will be issued after all Ohio graduation requirements have been met.

How do I pick electives for the school year?

During the scheduling meeting with their Guidance Counselor. 

What time does the school day start and end?

Monday – Thursday

9:30am-3:15pm with learning opportunities from 9:00am – 6:30pm

What are the business hours?

Monday – Thursday from 8:15am – 4:15pm